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- How do I view my past and upcoming bookings? You can view your past and upcoming bookings under “Bookings” in the HomeHelpy app/website.
- What if my HomeHelper requests for direct dealing? We do not allow private dealing between customers and HomeHelpers. If such a situation happens, please inform our Customer Service team immediately via the in-app help centre or email to...
- Refund 1. Cancellation refund. 2. Customer imitated refunds will be refunded in terms of credits. 3. Credits are not allowed to be encashed. 4. Refunds are inclusive of promo...
- What is the minimum and maximum hours I can book? For Home Cleaning, you can book a minimum of 2 hours, and a maximum of 6 hours.
- Is there a need to dismantle the entire air conditioner unit to do air conditioner chemical overhaul? Air conditioner chemical overhaul is a more thorough way of chemically cleaning the air conditioner, to ensure that all dirt, dust and bacteria are completely removed and flushed from the system...
